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Restaurants & Hospitality

Hospitality that owns its customers again.

Delivery apps take up to 30% of every order and keep the customer data. We build direct ordering, booking and loyalty that put the relationship, and the margin, back in your hands.

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The stakes

Where businesses like yours quietly lose money.

The leaky funnel
  1. Search or see an ad100%
  2. View menu & photos70%

    ↳ PDF menus lose mobile visitors

  3. Start an order or booking32%
  4. Complete it19%

    ↳ clunky checkout drops them

  5. Return within 30 days6%

Illustrative funnel based on typical sector benchmarks. Your audit shows your real numbers.

30%commission on delivery-app ordersDirect orders keep that margin
85%of diners check a venue online firstMenu, photos and booking must be instant
5xcheaper to keep a guest than win a new oneLoyalty pays for itself
What we build

What customers see, and the AI behind it.

One accountable partner: web, brand and AI teams working on the same build, under one roof.

What customers see

The front end

  • Mobile-first menus that load instantly, no PDFs
  • Direct ordering with saved cards, wallets and reorder
  • Table booking without third-party fees
  • Location pages and Google Business Profile that fill tables
  • Loyalty built into the ordering flow
  • Kitchen display and POS integration
What scales you

The AI layer

  • AI assistant for bookings, allergens and opening hours
  • Automated win-back and loyalty messaging
  • Review requests timed after the visit
  • Stock, ordering and rota workflows on autopilot
Platforms we build on
React NativeNext.jsStripeSquareLightspeedOneSignalGoogle Business Profile

Not sure which fits? That's the first thing the free audit answers.

Two equal doors

Whichever door you walk in, you're in the right place.

Roughly half of what we do is building from zero. The other half is rebuilding what companies have outgrown. We're genuinely expert at both.

Exact Sports soccer camp website shown on a laptop
Start from zero

Build something new

You're launching a brand, a store, a product or an internal tool. You want it done right the first time, without juggling four vendors.

  • Naming, identity & brand system
  • Site or app designed and built to convert
  • Automation baked in from day one
Plan a new build
Rawspicebar website after the redesign: a bold orange hero with product photography
Rawspicebar website before the redesign: a plain white page with small photos
BeforeAfter
Improve what exists

Rebuild what you've outgrown

It worked once. Now it's slow, off-brand, hard to update or quietly leaking conversions. We redesign, replatform and re-automate without losing what's working.

  • Redesign & replatform with no SEO loss
  • Rebrand that protects existing equity
  • Re-automate brittle, manual processes
Start a rebuild
Selected work

Restaurants & Hospitality projects.

See full portfolio
Ember Kitchen

Native iOS and Android ordering with loyalty built in, so the restaurant owns its customers.

App DevelopmentBranding
41%orders moved direct
Ember Kitchen
Sector depth

Specialists within restaurants & hospitality.

Restaurants & cafésTakeaways & delivery brandsBars & venuesHotels & B&BsMulti-site groupsGhost kitchens
Our process

Simple process. Sharp execution.

A focused timeline from idea to launch, without unnecessary noise.

  1. 01

    Planning

    Goals, scope and a fixed timeline.

  2. 02

    Design

    Clear flows and polished UI.

  3. 03

    Development

    Clean, scalable engineering.

  4. 04

    Testing

    QA, performance and polish.

  5. 05

    Launch

    Deployment and handoff.

  6. 06

    Support

    Improve after launch.

Start here

One free audit. Zero obligation.

The fastest way to find out what we'd do for you, and whether we're the right fit. No pitch deck, no pressure.

What you get

A specific, prioritised plan, not a sales call in disguise.

  • Performance & conversion review, where you're leaking speed, trust and sales.
  • Accessibility & SEO check, technical issues holding you back.
  • Brand & consistency read, where your brand undercuts your price.
  • Automation & AI opportunities, the manual work worth removing first.
  • A prioritised roadmap, what to fix first, and the likely impact.

How it works

  1. 1Tell us your link & goalYour site, brand or workflow and what better means to you.
  2. 2We audit itOur team reviews it against real benchmarks.
  3. 3You get the planSpecific findings and a roadmap, yours to keep, hire us or not.
Get a quote

No spam. No obligation. Your details stay private.

FAQs

Questions? We've got answers.

Straight answers for restaurants & hospitality businesses considering a build, rebuild or automation.

Still have a question? Talk to our team

Not all of them, but a meaningful share. A fast app, a loyalty nudge and a small discount for direct orders typically moves 30–40% of regulars within months.

For ordering, a well-built mobile website often suffices. An app wins when reorder frequency is high and push notifications matter.

We integrate with most major POS and kitchen display systems so staff workflow doesn't change.

Yes, with per-location menus, hours, ordering and pages that rank locally.

Other industries

Choose your world.

E-commerce & RetailSpeed and trust at checkout are your revenue.HealthcareCompliance and accessibility, handled together.Real EstateLive listings, crawlable pages, instant lead capture.Professional ServicesTrust earned in seconds, intake that converts.ConsultingAuthority that wins the high-value engagement.SaaS & Tech StartupsShip faster, look credible, scale without rebuilding.
Ready when you are

Ready to build what's next?

Tell us what you're building and we'll help turn it into a fast, scalable digital product built for real-world growth.

Start Your ProjectView Our Work

Web DevelopmentAI AutomationMobile AppsCustom SoftwareBrandingMarketing